Peeplynx – Privacy Policy

This Privacy Policy describes how PIT Solutions Limited ("Peeplynx", "we", "our", or "us") collects, uses, processes, and protects personal data through the Peeplynx HR platform ("Platform").

We are committed to safeguarding personal data in compliance with applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

By accessing or using the Platform, you agree to the terms of this Privacy Policy.

This Policy applies to:

• Employers (clients using Peeplynx)
• Employees and users whose data is processed through the Platform
• Website visitors and support users

Peeplynx acts as a Data Processor, while the client organization acts as the Data Fiduciary under applicable data protection laws.

We may collect and process the following categories of data:

Personal Information

• Name, email address, phone number
• Employee ID, designation, department
• Profile details and employment-related data

HR & Employment Data

• Attendance, leave records, performance data
• Payroll-related information (salary components, bank details where applicable)
• Organizational structure and reporting hierarchy

Usage and Technical Data

• IP address, browser type, device information
• Login activity, timestamps, system interactions
• Error logs and diagnostic data

Communication Data

• Support requests, emails, feedback, and inquiries

We use cookies and similar technologies to:

• Maintain user sessions
• Improve platform performance
• Analyze usage patterns

Users may control cookie preferences through browser settings.

We use personal data for the following purposes:

• Service Delivery: To provide HR, payroll, and workforce management functionalities
• Platform Improvement: To enhance features, performance, and user experience
• Security & Monitoring: To prevent unauthorized access and ensure system integrity
• Customer Support: To respond to queries and resolve issues
• Legal Compliance: To comply with applicable laws and regulatory requirements

We do not use personal data for purposes beyond those specified without appropriate consent.

We process personal data based on:

• Contractual necessity (service delivery)
• Legitimate business interests
• Legal obligations
• Consent, where required

We do not sell or rent personal data.

We may share data under the following conditions:

• With Client Organizations: Data is accessible to authorized personnel within the client organization
• With Service Providers: Hosting, analytics, support, and infrastructure partners bound by confidentiality obligations
• With Legal Authorities: When required by law, regulation, or legal process

• Data is stored securely on cloud infrastructure with industry-standard safeguards
• Personal data is retained only as long as necessary for:
  • Service delivery
  • Legal and regulatory compliance
  • Business operations

Upon termination, data may be deleted or anonymized as per contractual terms.

We implement appropriate technical and organizational measures, including:

• Encryption (in transit and at rest)
• Role-based access control (RBAC)
• Regular security monitoring and audits

While we strive to protect data, no system can guarantee absolute security.

Subject to applicable law, users may have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion of data
• Withdraw consent (where applicable)

Requests can be made through the contact details below.

If data is transferred outside India, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

Peeplynx may integrate with third-party tools or services.

These services are governed by their own privacy policies, and we are not responsible for their data handling practices.

We may update this Privacy Policy periodically.

Updated versions will be published on the Platform with a revised effective date. Continued use constitutes acceptance of the updated Policy.

For any privacy-related queries or requests:

contact.us@peeplynx.com