Centralize support with streamlined request handling, SLA tracking, and team accountability — all within Peeplynx HR. The Peeplynx HR Service Desk empowers your employees to raise requests and get timely support — while giving your teams the tools to track, assign, and resolve issues efficiently
Simplify internal support. The Service Desk module provides employees with a clean, efficient interface to raise service requests—while giving support teams the tools they need to resolve them on time.
Track SLAs, optimize workflows, and monitor team performance with dashboards that surface real-time resolution data—ensuring no request slips through the cracks.
Your go-to guide for understanding Peeplynx HR’s features and capabilities.
Yes. Peeplynx lets you create fully custom request types with form layouts.
Yes. SLAs are calculated based on working hours and flagged if breached.
Absolutely. You can assign subtasks to different teams or users within the same request.
Yes. Approval groups and flows are customizable per category or request.
